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1. 30% Bonus on every purchase Promo
What is the 30% Data Bonus promo all about?
This promo rewards subscribers who purchase or renew any easyblaze plan with 30% data bonus
What are the easyblaze plans?
The plans are 200MB, 500MB, 1.5GB, 3GB, 6GB and Night & Weekend
How do I get the 30% Data Bonus?
If you are currently not using easyblaze, you simply buy any of the easyblaze plans and you get the data bonus; or if you have an active easyblaze subscription, just ensure you have enough airtime in your account for auto-renewal to take place and the bonus will be given on renewal
Does the 30% Data Bonus extend my validity beyond the 30-day period?
No, the 30% data bonus does not extend the data plan validity beyond the 30-day period
Can I use bonus airtime to purchase a data plan?
No, airtime bonus cannot be used to purchase data plans or renew data plans
Will I get a 30% Bonus if I buy either the daily or weekly plans?
No, offer applies to only 3G data plans: 200MB, 500MB, Night & Weekend, 3GB and 6GB.
How do I check my data balance?
Check by simply dialing *228# from your device.
Is the 30%Data Bonus a one-time single offer?
No, you will always get 30% instant data bonus every time you buy any 3G plan
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2. USB modem + 2GB Bundle Promo
What is the USB bundle promo all about?
The USB data bundle offer is available to everyone. It offers you a USB modem, etisalat SIM and free 2GB data bundle for a significantly discounted price of N6,500.
How long is the 2GB data bundle valid for?
The 2GB Bundle is a onetime bonus offer valid for 30-days. However the subscriber will be able to buy any Easyblaze plan even while the 2GB bonus plan is active.
How long does the promo last for?
The offer will be available to everyone from 17th November 2011 till Jan 2012.
Does the 2GB Data bundle support rollover or auto-renewal?
No, neither rollover nor auto-renewal is allowed.
Do I need to pay for a data SIM to enjoy the promo?
No, the promo offers you (USB modem + SIM + 2G) all for just N6,500.
How can I get access to this offer?
Simply visit any of our experience centres or shop for further information.
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1. What is new about the easyblaze data plans?
The easyblaze plans provide you high speed access to the internet. They work on our brand new state of the art data network built with HSPA+ technology. |
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2. What is Mobile Broadband?
Easyblaze broadband Internet access often shortened to just "broadband", is a high data rate connection to the Internet |
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3. What are the new features in the easyblaze Data Service?
The new features are:
- Auto-renewal: Automatic renewal allows subscribers to purchase any of our data plans, as long as the subscriber has sufficient airtime credit in his account.
- Data Roll-Over: This allows a subscriber to rollover unused MB of the current data plan provided a new data purchase can be made before the end of validity period of the unused or active data plan.
- Product speed cap: Ability to apply cap on the speed per product and PAYG speed cap.
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4. How fast is easyblaze mobile broadband?
HSPA+ technology as deployed by etisalat has a top speed threshold of 42Mbps. However, the actual speeds you can achieve will depend on several factors, such as:
- Environmental Conditions
- Signal Strength
- Coverage in your location
- The device you are using
- The service you are trying to access – downloads, streaming, internet browsing, etc
Most devices in the market however support top speeds of 3.6Mbps or 7.2Mbps |
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5. How do I setup the easy blaze USB modem?
All you have to do with the easyblaze USB modems is put in you already registered and activated Data SIM card, install the USB software on your PC and then connect. You only have to install the software once and the modem is auto-detected by your PC every time you put it in. |
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6. Can I share my easyblaze Broadband internet with other users?
To share your Easyblaze connection, you need to purchase either a MiFi Router (supports up to 5 users) or our wireless routers (supports up to 20 users). Once you put your data SIM card and set it up, you can share your connection. |
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7. Who can benefits from these data plans & features?
All new and existing pre-paid and post-paid subscribers can benefit from these plans and features upon purchase of the 3.75G data plans. |
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8. How do pre-paid subscribers get these plans?
You can get these plans by simply recharging your prepaid SIM card and dialing the appropriate Subscription Code or via SMS Keywords. |
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9. How do post-paid subscribers get these plans?
New post-paid subscribers can be activated by visiting the shops or call the customer care ‘200’ while an existing subscriber can use any of the subscription codes to activate any of the data plans. |
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10. What are the subscription codes and the SMS keywords?
Data plan |
Subscription code |
SMS keyword |
200MB |
*229*2*1# |
MB2 |
500MB |
*229*2*2# |
MB3 |
1.5GB |
*229*2*4# |
MB4 |
Night & Weekend |
*229*3*3# |
MB7 |
3GB |
*229*2*3# |
MB5 |
6GB |
*229*2*5# |
MB6 |
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11.
Can an existing easynet subscriber’s upgrade to the 3G services?
Existing subscribers need to use the applicable codes in order to subscribe to easyblaze broadband plans. |
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12. Do I always need a Data-Only SIM Card and USB Modem to use these plans?
No. You can use easyblaze broadband plans on your phone and regular etisalat prepaid SIM card. |
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13. Can I still make calls and get SMS while using the data plans?
This is device dependent. Please note that not all USB modems support
Voice Calls and SMS. However, if you are using your phone with the 3G
data plans, you may still be able to make/receive calls and SMS. |
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14. If I am using the pay as you go option for data, will I be charged for the same activities as listed above?
Yes, all the activities listed above are charged for, irrespective of the options you are using i.e. the pay as you go option or a data bundle. |
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15. How can check the amount of data remaining on my data plan?
Simply dial *228# to confirm your data balance. |
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16. In case I forgot the subscription code or SMS keyword for pre paid data plans, what should I do?
Texts “help” to “229”, and then follow through, the instruction. |
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17. As pre-paid subscriber, how can I opt–out of the data plan?
To opt out of any active data plan you can use the subscription code (*229*0#) or SMS stop to 229. |
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18. What happens when my data plan is exhausted?
When your plan is finished you will go back to your Pay-As-You-Go rate at 5kobo/kb. |
19. Can a post paid subscriber’s partake in these plans?
Elite world and Galaxy TAB Postpaid subscribers can currently purchase (this will either come out of any airtime credit or show up on your monthly bill) any of the easyblaze data plans using the USSD codes in the table below:
Plans |
Data Size |
Price |
Subscription Codes |
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Cycle |
Monthly ( Flex ) |
6GB |
N8,000 |
*227*2*5# |
MB66 |
30 days |
3GB |
N6,500 |
*227*2*3# |
MB55 |
30 days |
1.5GB |
N5,000 |
*227*2*4# |
MB44 |
30 days |
500MB |
N3,000 |
*227*2*2# |
MB33 |
30 days |
200MB |
N1,000 |
*227*2*1# |
MB22 |
30 days |
Night & Weekend ( 9PM -7AM) |
3GB |
N5,000 |
*227*3*3# |
MB77 |
30 days |
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20. In case I forgot the subscription code or SMS keyword for post paid data plans, what should I do?
Texts “help” to “227”, and then follow through, the instruction. |
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21. As post-paid subscriber, how can I opt–out of the data plan?
To opt out of any active data plan you can use the subscription code (*227*0#) or SMS stop to 227.
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22. As a post-paid subscriber can I migrate from one plan to another?
You can migrate between plans, migration from one plan to another plan can take place mid cycle but then you will still be billed for the current and the new data plan at the end of the current bill cycle.
For example, a mid-cycle migration from 1.5GB (600MB data balance) to 6GB data plan should result into:
- 6.6GB data balance at mid cycle
- Current bill cycle invoice for 1.5GB and 6GB data plan
- Subsequent monthly data push of 6GB
- Subsequent month bill cycle invoice for 6GB data plan.
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