1. Do I have to pay to register my line?
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2. I don't have my SIM card/SIM certificate with me, can I still register?
For an existing
subscriber, you do
not need your SIM
Card/SIM
certificate;
however, the SIM
Registration
Officer will have
to call the number
to ensure a valid
registration is
being done. But
for a new SIM
card, (a SIM Card
that has not been
activated). You’ll
need either your
SIM card or a SIM
certificate to
validate your
ownership of the
number(s) you wish
to register. |
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3. Will my
number change when I register my line?
No |
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4. How long will it take to register my line?
3 minutes
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5. What’s the purpose of registering my line?
It is a new Federal Government (NCC) requirement for the use of a mobile number in Nigeria. It will also enable Etisalat manage its subscriber base. |
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6. What has my age got to do with the SIM registration? Is it compulsory?
Age is a requirement that must be provided by a subscriber during registration. Yes it is compulsory. |
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7. As a subscriber, what will be the consequence if I don’t register?
As a new subscriber, if you do not register your line at the point of purchase, you will not be able to make calls or send SMS though you will be able to receive calls and SMS. However, at the expiration of a 30-day grace period, you will be barred from incoming and outgoing activity (voice and SMS). You can however go to any Etisalat Experience Centre or any of our other registration outlets and register the line to complete your activation. But for existing subscribers, no deadline has been set yet for termination of registration. |
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8. When is the deadline for the exercise?
A deadline has not yet been announced by the regulatory authorities. |
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9. Can I do it for someone else?
Yes, registering for someone else is possible but you are responsible for what the person
does with the line. |
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10. Why are you capturing my index finger as well, other operators are capturing only the thumb finger?
Simply visit any of our Experience Centres, Authorised Dealers or kiosks
around you. |
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11. Why can’t I register for my friend, my boss or neighbor?
The NCC requirement for proxy states immediate family members only. |
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12. If I register now, do I need to register in future even if I want to buy any other line?
Yes. You have to register for every line you buy or own |
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13. Where else can I register my line?
A list of registration outlets can be found on the Etisalat Website. |
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14. What are the benefits of registering my lines?
There are no stated benefits other than the fulfilment of the requirement for using a
mobile line in Nigeria. |
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15. Will I have to answer fewer questions or supply fewer requirements when I need to
retrieve my lost SIM now that it is registered?
SIM registration does not affect the SIM swap process. You will still be required to
provide all the usual information required to swap your SIM successfully.
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