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Easy Cliq FAQs


General
Easy Cliq is Etisalat’s latest innovative product that offers every young Nigerian lower tariffs, added flexibility and many more benefits.
Purchase an Easy Cliq SIM, which is available everywhere, including Etisalat Experience Centers and from our various dealers
  • Subscribers can now enjoy reduced tariffs based on their daily usage upon a defined threshold to On-net, Off-net and community calls – that is, calls to other easy cliq subscribers.
  • Subscribers on easycliq can now enjoy BOIC – Bonus On Incoming Calls, for every 5 minutes call received outside the cliq community (that is, off-net), Easy Cliq subscribers will receive 1 minute call free usable in the community, unused bonus minutes will be forfeited after 30 days
  • Subscribers on easycliq can now enjoy Bonus SMS – One on me, one on you - For every one billed outgoing SMS (to Etisalat, community and off-net national only), subscribers get one SMS free usable in the community, unused free SMS will be forfeited after 30 days.
  • This tariff is available by default to all new and existing easycliq subscribers and does not require subscription.
  • That is, you do not need to opt into the service as long as you are an easycliq subscriber.
  • A subscriber can only enjoy this discounted tariff upon attaining a defined daily usage threshold of N25
  • Customers on easycliq and Handset bundle (easy cliq) can enjoy the benefit.
  • Easy Business and eliteworld prepaid subscribers cannot be part of this benefit unless after successful migration to easy cliq.
  • Enuff yarn+ and eliteworld postpaid subscribers cannot enjoy the benefit.
  • Easy Cliq SIM packs usually come with predefined mobile numbers. However, if you will like to have a special/VIP number, kindly visit any Etisalat Experience Center. The special/VIP number will attract additional charges.
    Yes. There are a number of other benefits like the special cliq rate, the off-peak rate, free midnight calls, Unlimited SMS, Data and MMS reward and Bonus on Incoming Calls.
    Easy Cliq is Etisalat’s latest innovative product that offers every young Nigerian lower tariffs, added flexibility and many more benefits.
  • Yes, the discounted tariffs can be used for international calls, MMS, Data, SMS except while roaming.
  • The discounted tariffs can also be used for Talk ‘n’ Share and accept receiver pays
  • Yes, you can subscribe to any of the existing “opt –in services like Cliq 4 d day (330), etc.
  • Yes, you can enjoy any of the default promotional services like Cliq 4 d week, BOIC on easy cliq, cliq for the day, etc when you are on the discounted tariffs.
  • You can also enjoy Double Your Recharge, One Day Pass, provided you satisfy the requirement for these offers.
  • Cliq for the Week
    ‘Cliq for the Week’ is a new service on easy cliq that offers you unbeatable benefits for your weekly recharge.
  • The service is available by default and does not require subscription.  To benefit from ‘Cliq for the Week’, all you need to do is simply recharge with at least N200 in a week. (A week of recharge starts from Monday morning at 12 midnight and ends on Sunday night at 11.59pm).
  • Once your total recharge within the week is up to N200, you get an instant reward.
  • Alternatively; you can recharge N100 and this gives you 5MB. if you recharge another N100 before Sunday 11.59pm you will get additional 10MB, hence a total of 15MB in a week.
  • There are 3 levels of instant bonus you will get. 15MB free data, 10 free MMS and 20k/s call rate during off-peak period.
  • The free MMS can only be used to other easy cliq lines.
  • 20k/s is applicable on calls to  all etisalat subscribers during off-peak period only.
  • You do not need to load the N200 at once. You could also recharge in small denominations. Your initial N100 recharge gives 5MB and another N100 before Sunday 11.59pm gives you additional 10MB adding up to 15MB. Your free data is valid for 7days and is counted from the day of your first N100 recharge
    No. You will get 15MB, 10 MMS and 20k/s only once in a week irrespective of the amount of recharges you load above N200 in the week..
  • Yes you can. However, both free data and free MMS granted will be valid for 7 days from the day they were granted while the off-peak rate benefit will be valid from the day it was granted till the end of the calendar week.
  • For example, if Mr A completes a total recharge of N200 on Monday of a week, he gets all the benefits instantly. The free data and free MMS will be valid for 7 days but the off peak rate will be valid till the next Sunday (7 days). Meanwhile, if Mr. B loads recharges up to N200 on Friday, he gets all the benefits instantly. The free data and free MMS will be valid for 7 days but the off peak rate will be valid till the next Sunday (3 days).
  • To confirm that you have free ‘Cliq for the Week’ bonus, dial *232#. You will receive an SMS notification telling you the number of available free MMS you have. Also, to know the amount of your free data, dial *228#..
    You will still have your free ‘Cliq for the week’ bonus if you migrate out of easy cliq. However, you will be able to use the free data only, while the free MMS will be available but cannot be used until it expires. The off-peak rate will be immediately lost upon migration..
  • This unbeatable proposition is available to customers on easy cliq only.
  • However, Cliq for the week is not available to customers on easy starter, enuff yarn+, elite world  (prepaid and postpaid)
  • Yes. ‘Cliq for the week’ is replacing the currently monthly offer because it offers more benefits to customers. So, upon launch of ‘Cliq for the week’, the monthly offer ceases. However, the accrued bonuses from the monthly offer will be available for the subscriber to use..
    Apart from the monthly offer that will be replaced, ‘Cliq for the week’ has no effect on other offerings on easy cliq like free night calls, unlimited SMS, Bonus on Incoming call, Talk n share, handset bundle bonus etc. .
    Cliq for the day
  • This is an opt-in tariff plan that offers discounted call rates on easy cliq lines only.
  • With Cliq for the day, you will be able to enjoy discount on all calls to other etisalat lines at a daily fee of N5.
  • Upon successful payment of the daily fee (N5), you start calling other etisalat  lines for 20k/sec.
  • Free midnight calls on recharge of N100 for 7 days (12:30am – 4:30am) to call all etisalat subscribers
  • .
  • To benefit from this tariff proposition, you need to subscribe into Cliq for the day by dialing *330*1# OR by sending ‘ON’ to 330.
  • You will then receive a notification confirming the success or failure of your subscription.
  • You can confirm whether you have opted into the plan or not by dialing *330# OR by sending ‘HELP’ to 330.
  • To unsubscribe from Cliq for the day, dial *330*2# OR send ‘OFF’ to 330.
  • Yes. Once you successfully opt into Cliq for the day, a daily fee of N5 will be deducted from your account.
  • The daily fee is automatically renewed by 12 mid-night every day.
  • The subscription will fail if there is insufficient balance in your line to pay the daily fee.
  • Also, the automatic daily fee renewal will fail if there is insufficient balance to pay the daily fee.
  • In a case where there is insufficient balance for the auto-renewal, no deduction of daily fee will be made until subscriber has his account balance above the daily fee amount (either by recharging or receiving balance transfer). However, with the insufficient balance, subscriber can still make use of the available balance but no discount will be applicable on calls made with such balance. Example, assuming the daily fee is N5; if there is a balance of N4.95 in the customer’s account as at the time of auto-renewal, auto renewal will fail. However, calls can still be made with the balance of N4.95 but default rate of easy cliq will apply on call to other easy cliq lines (i.e. 40k/s)
  • In a case where you do not use your line for a number of days (say 7 days), the daily fee will be automatically deducted as long as you have enough balance on your line. However, if there is insufficient balance on your line for the 7 days period and you decide to recharge on the 8th day, only the daily fee for the 8th day will be deducted upon recharge.
  • Your subscription to Cliq for the day has no negative effect on your current benefits. Cliq for the day offers you additional benefits of reduced call rates to other easy cliq lines.
  • You will be charged the normal Receiver Pays rate of 50k/s.
  • The same applies to Talk n Share calls.
  • .
    Cliq for the day versus easy life
    Cliq for the day has no effect on easy life. You can subscribe to the two at the same time..
  • If you subscribe to the two, both benefits will be available. However, the lowest rate takes priority each time a call is made.
  • Meanwhile, the daily fee for the two offers will be deducted as long as you subscribe to the two. To prevent the auto deduction of the daily fee for any of the offer, you need to opt out of the offer.
  • If the available balance covers only one of the daily fees, the renewal will be successful for only one (any of the two depending on system selection), the renewal for the second one will fail. So, you enjoy discount as applicable to the offer for which auto-renewal was successful only.
  • To opt out of easy life, dial *220*2#
  • To opt-in to easy life dial *220*1#
  • To confirm your subscription status to easy life, dial *220#
  • To opt-in to Cliq for the day, dial *330*1# or send ‘ON’ to 330
  • To opt out of Cliq for the day, dial *330*2# or send ‘OFF’ to 330
  • To confirm your subscription status to Cliq for the day, dial *330# or send ‘HELP’ to 330


  • Easy Cliq Services
    Introducing new innovative services that appeal to youths, Easy Cliq comes with midnight calls, bonus on incoming calls, Talk ‘n’ Share, Facebook updates by SMS and MMS, unlimited SMS and many more features.
    Talk ‘n’ Share is the new innovative service that lets a caller share the cost of a call equally with the called party.
    Include 274 before the dialed number and call. For example, 27408090000000.

    The recipient will be prompted to accept the call by pressing 1 or reject the call by pressing 2. Once the call is accepted, the call connects and the cost is shared equally.
    No. Talk ‘n’ Share calls are only possible within the cliq.

    However, if you initiate a Talk ‘n’ Share call to an Easy Starter line from your Easy Cliq line, the call will go through without any prompt and you will be charged the normal rate.
    One Click-One Tune is a service that allows a customer on Easy Cliq to confirm whether a friend’s line is on the Easy Cliq package!
    Just dial *273* and your friend’s number. For example, *273*08090000000#. You will receive a notification whether the number is a member of the cliq or not.