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Life Cycle

Now that you are onboard the Elite Classic Contract package, to keep enjoying the benefits that comes with the package, here are a few life elongating tips for your Elite Classic Contract Package:

  • As a special member of the club you need to ensure that you pay your bills promptly and regularly. To avoid service suspension, you should ensure that your bills are paid on or before the 20th day of each month.
  • To keep you abreast of your usage, the system will send you notifications once you have used 75%, 85% and 100% of your credit limit.
  • Between the first and third day of every month you will get an SMS detailing your billed amount for the previous month.
  • On the 10th, 18th and 19th of every month you will get a bill payment reminder encouraging you to pay your bills for the previous month to avoid service suspension if you have not paid your bills.
  • If your bill is not paid by the 20th day of the month, you will not be able to make outgoing calls, send SMS and MMS or use data services. You will also receive a notification to this effect. You will however be able to receive calls and text messages throughout the period your account is suspended.