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easybusiness FAQs


easybusiness is our prepaid package specifically designed for small businesses to lower cost whilst increasing profit. It consists of a close user group (CUG) feature which gives employees of an organization free talk to one another, SMS and data for a minimum monthly fee. It comes in (3) three variants: Premium Plan, Complete Plan and the Compact Plan. These plans comes with different CUG offerings :

  • Premium Plan - *Unlimited free CUG Minutes* and 100 free CUG SMS (*fair usage policy applies*)
  • Complete Plan - 500 free CUG minutes, 50 free CUG SMS and 100MB data
  • Compact Plan - 500 free CUG minutes

easybusiness is targeted at SMEs with a minimum of three (3) staff. You can activate as a new subscriber by simply purchasing 3 easybusiness or easysim lines from any of our experience centres or you can migrate to the package as an existing etisalat prepaid customer with a minimum of 3 lines to the easybusiness package.

Migration to easybusiness is only from existing prepaid subscribers - Easy Cliq, Easy starter to any of the variants and is via a code. 1st migrations on the Etisalat network is always free, otherwise N100 would be charged. Subscriber must have sufficient balance to pay for the monthly fee of preferred variant before migration is successful.

 
  • *246*4*1# to migrate to easybusiness premium plan @ N1000
  • *246*4*2# to migrate to easybusiness complete plan @N1000
  • *246*4*3# to migrate to easybusiness compact plan@ N500

Switching between variants can be done by dialing the appropriate code. The switch will take effect immediately if subscriber has the applicable amount for the preferred variant. All services accrued to the previous variant will be added to those of the new variant once the switchis successful. *246*4* < Variant Code > #, where 1 is for Premium, 2 is for Complete, 3 is for Compact

A variant change takes effect immediately and all unused freebies (minutes and SMS) from the previous variant will be added to those of the new variant.
To confirm the variant you are on dial *246*5#.
It's a bundled offering which gives employees of an organization or members within a group benefits such as the free calls to each other SMS & Data

easybusiness subscriber can create a CUG and the subscriber creating the CUG must have chosen any of the easybusiness variants before creating a CUG. This subscriber is known as the Group owner.
The group owner dials the code *303# and gets a confirmation message "Dear customer, your CUG was created successfully. Your CUG ID is XXXX. To add more member to your group ask the intending member to send JOIN XXXX to 303"

To join a CUG you must be on easybusiness.The easybusiness subscriber sends 'join CUG ID' to 303 and a confirmation notification will be received saying "Dear Customer you have been added successfully to the group 'CUG Name' with 'CUG ID'.

Yes, subscriber can query the CUG he or she belongs to by sending ‘query’ to 303. The subscribe gets a notification returning the CUG name and ID the subscriber belongs to.

To leave a CUG, either the group owner or the individual can send ‘remove CUG ID’ to 303. The subscriber receives a notification that he/she has been removed from the CUG.
Only the group owner can change/update the name of the CUG. The group owner sends 'update CUGID CUG Name' to 303.

Once the request is successful the subscriber gets a notification message including the new CUG Name and the CUG ID.
These are the free CUG offerings in the form of free minutes, data and SMS' given to subscribers on the various variants.
Complete Plan offers 100MB free data for browsing on easybusiness
Subscribers who exhaust their CUG resources before month end can purchase additional CUG resources via the following USSD codes:
  • *304*1# - *Unlimited free CUG Minutes*. 100 free CUG SMS@ 1,000 Naira
  • *304*2# - 500 CUG Minutes, 50 CUG SMS and 100MB @ 1,000 Naira
  • *304*3# - 500 CUG Minutes Cost: 500 Naira
Kindly note that extra CUG resources have 30 days validity from the date of purchase.
You can opt out of easybusiness to any other prepaid product by dialing the opt-out code of the prepaid package you want to migrate to.
  • easybusiness to Easy Cliq- Dial *244*1#
  • easybusiness to Easy Starter- Dial *244*2#
  • easybusiness to Talk Zone- Dial *244*8
  • easybusiness to Easy Life- Dial *320*1#
CUG Monthly Access Fees are the subscription fees tied to each easybusiness variant. The monthly access fees should be paid every 30days from date of activation so that the easybusiness customer continues to receive the full CUG offerings.
  • easybusiness Premium – N1,000
  • easybusiness Complete- N1,000
  • easybusiness Compact – N500