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Corporate Information

Emerging Markets Telecommunication Services (EMTS), trading as Etisalat, is a Nigerian company duly incorporated under the laws of Nigeria in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. Incorporated in Nigeria as a private company, it acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands. Etisalat acquired a 40% stake in EMTS and is now the operator of the Unified Access License.

Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation, and quality service delivery among regional and international operators.

In Nigeria, Etisalat made the first official call on its network on 13 March 2008 in the presence of officials from the Nigerian Communications Commission (NCC) and the Senate of the Federal Republic of Nigeria. In September of same year, it kicked off commercial operations with the innovative 0809uchoose campaign which enabled Nigerians choose numbers special to them as their mobile numbers. Full commercial operations began in October 2008.

On 26 September 2011, Etisalat launched its 3.75G HSPA+ network in Nigeria. The 3.75G HPSA+ network will enable Nigerians enjoy super fast broadband services for both personal and business needs.

Etisalat Nigeria has seen unprecedented growth in the Nigerian telecoms industry with 15 million subscribers and consistently demonstrates its core values of – teamwork, integrity, passion for excellence, empowering our people and growing our people to Nigerians as it offers them world-class telecommunications services.

It is investing heavily in the Nigerian economy as well as in its own human resources. From day-one of its operations in Nigeria, it has put in place various skills acquisition and training programs to enable its people offer outstanding and quality services to Nigerians.

Etisalat is also committed to taking its place amongst leading corporate citizens in Nigeria by making wide-impact and sustainable social investments. Etisalat believes that apart from offering a solid platform of technological innovation, sustainable investment is the bedrock of stellar growth and economic stability.

Etisalat has received several awards and endorsements for its quality and innovative services. Barely six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat, Nigeria’s best network based on quality of service indices. In November 2012, Etisalat again received another award from the NCC for Excellent Customer Service. Other notable awards include - Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service and Most Innovative Mobile Operator among others.

Indeed, at Etisalat the future is a world in which technology extends people’s reach on all fronts.